Advanced Techniques for Managing High Call Volume
$8.98
Step into the fast-paced world of Managing High Call Volume with this comprehensive book on advanced techniques. Explore efficient strategies for handling large volumes of incoming calls with speed and accuracy. Delve into the intricacies of call routing, queue management, and customer service optimization in high-demand environments. Discover innovative approaches to improving call center efficiency and reducing wait times for callers. Unlock the secrets to maintaining service quality and customer satisfaction during peak call periods. This book is a must-read for call center managers and customer support teams seeking to excel in high-pressure situations.
Advanced Techniques for Managing High Call Volume
$8.98
Step into the fast-paced world of Managing High Call Volume with this comprehensive book on advanced techniques. Explore efficient strategies for handling large volumes of incoming calls with speed and accuracy. Delve into the intricacies of call routing, queue management, and customer service optimization in high-demand environments. Discover innovative approaches to improving call center efficiency and reducing wait times for callers. Unlock the secrets to maintaining service quality and customer satisfaction during peak call periods. This book is a must-read for call center managers and customer support teams seeking to excel in high-pressure situations.
Step into the fast-paced world of Managing High Call Volume with this comprehensive book on advanced techniques. Explore efficient strategies for handling large volumes of incoming calls with speed and accuracy. Delve into the intricacies of call routing, queue management, and customer service optimization in high-demand environments. Discover innovative approaches to improving call center efficiency and reducing wait times for callers. Unlock the secrets to maintaining service quality and customer satisfaction during peak call periods. This book is a must-read for call center managers and customer support teams seeking to excel in high-pressure situations.Advanced Techniques for Managing High Call VolumeHello
Book Details
Format: Paperback
Publication Year: 2023
Language: English
Edition: First Edition
Publisher: PS Publishing
Topics Covered:
call center
call routing
customer service
efficiency
high call volume
Shipping & Return Policy
Shipping time:
USA & Canada: 3-6 days
UK & Europe: 2-4 days
Japan: 3-5 days
Australia: 2-6 days
Rest of the world: 5-14 days
Return Policy:
30 Days free return policy if item is the wrong item or damaged.
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