The Human Element of Customer Support
$9.16
The Human Element of Customer Support' explores the crucial role of human interaction in the realm of customer service. This book delves into the emotional intelligence and interpersonal skills required to deliver exceptional customer support experiences. From empathy to problem-solving, understanding the human element is key to building strong customer relationships. Discover the art of effective communication and conflict resolution in the context of customer support interactions. With a focus on customer-centric approaches, 'The Human Element of Customer Support' highlights the impact of human connection on customer satisfaction and loyalty.
The Human Element of Customer Support
$9.16
The Human Element of Customer Support' explores the crucial role of human interaction in the realm of customer service. This book delves into the emotional intelligence and interpersonal skills required to deliver exceptional customer support experiences. From empathy to problem-solving, understanding the human element is key to building strong customer relationships. Discover the art of effective communication and conflict resolution in the context of customer support interactions. With a focus on customer-centric approaches, 'The Human Element of Customer Support' highlights the impact of human connection on customer satisfaction and loyalty.
The Human Element of Customer Support' explores the crucial role of human interaction in the realm of customer service. This book delves into the emotional intelligence and interpersonal skills required to deliver exceptional customer support experiences. From empathy to problem-solving, understanding the human element is key to building strong customer relationships. Discover the art of effective communication and conflict resolution in the context of customer support interactions. With a focus on customer-centric approaches, 'The Human Element of Customer Support' highlights the impact of human connection on customer satisfaction and loyalty.The Human Element of Customer SupportHello
Book Details
Format: Paperback
Publication Year: 2023
Language: English
Edition: First Edition
Publisher: PS Publishing
Topics Covered:
communication
customer service
customer support
empathy
human interaction
Shipping & Return Policy
Shipping time:
USA & Canada: 3-6 days
UK & Europe: 2-4 days
Japan: 3-5 days
Australia: 2-6 days
Rest of the world: 5-14 days
Return Policy:
30 Days free return policy if item is the wrong item or damaged.
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