The Role of Ethics in Customer Service

$10.98

Explore the ethical dimensions of customer service in 'The Role of Ethics in Customer Service'. This thought-provoking book delves into the importance of ethical conduct, integrity, and trustworthiness in customer interactions. Discover how ethical considerations shape decision-making processes, service delivery, and customer relationships in the service industry. Gain valuable insights into the role of transparency, fairness, and accountability in upholding ethical standards in customer service practices. Explore the impact of ethical lapses on brand reputation, customer loyalty, and organizational credibility. Learn from real-world examples of ethical dilemmas and best practices for navigating ethical challenges in customer service scenarios.

The Role of Ethics in Customer Service
The Role of Ethics in Customer Service

$10.98

Explore the ethical dimensions of customer service in 'The Role of Ethics in Customer Service'. This thought-provoking book delves into the importance of ethical conduct, integrity, and trustworthiness in customer interactions. Discover how ethical considerations shape decision-making processes, service delivery, and customer relationships in the service industry. Gain valuable insights into the role of transparency, fairness, and accountability in upholding ethical standards in customer service practices. Explore the impact of ethical lapses on brand reputation, customer loyalty, and organizational credibility. Learn from real-world examples of ethical dilemmas and best practices for navigating ethical challenges in customer service scenarios.

Explore the ethical dimensions of customer service in 'The Role of Ethics in Customer Service'. This thought-provoking book delves into the importance of ethical conduct, integrity, and trustworthiness in customer interactions. Discover how ethical considerations shape decision-making processes, service delivery, and customer relationships in the service industry. Gain valuable insights into the role of transparency, fairness, and accountability in upholding ethical standards in customer service practices. Explore the impact of ethical lapses on brand reputation, customer loyalty, and organizational credibility. Learn from real-world examples of ethical dilemmas and best practices for navigating ethical challenges in customer service scenarios.The Role of Ethics in Customer ServiceHello

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Book Details

Format: Paperback

Publication Year: 2023

Language: English

Edition: First Edition

Publisher: PS Publishing



Topics Covered:
customer service
ethical conduct
ethics
integrity
transparency

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UK & Europe: 2-4 days
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Australia: 2-6 days
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Return Policy:
30 Days free return policy if item is the wrong item or damaged.

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Explore the ethical dimensions of customer service in ‘The Role of Ethics in Customer Service’. This thought-provoking book delves into the importance of ethical conduct, integrity, and trustworthiness in customer interactions. Discover how ethical considerations shape decision-making processes, service delivery, and customer relationships in the service industry. Gain valuable insights into the role of transparency, fairness, and accountability in upholding ethical standards in customer service practices. Explore the impact of ethical lapses on brand reputation, customer loyalty, and organizational credibility. Learn from real-world examples of ethical dilemmas and best practices for navigating ethical challenges in customer service scenarios.

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