Building a Successful Customer Support Team
$8.98
In 'Building a Successful Customer Support Team', readers will discover the strategies and best practices for creating a customer-centric support team that drives satisfaction and loyalty. This book explores the essential elements of building a high-performing customer support team, from recruiting and training to performance measurement and continuous improvement. Learn how to empower your team members to deliver exceptional service, resolve customer issues effectively, and cultivate positive relationships with clients. With a focus on communication skills, problem-solving abilities, and emotional intelligence, this guide provides actionable insights for building a customer support team that exceeds expectations. Explore the role of technology in modern customer support, the importance of empathy in customer interactions, and the strategies for handling challenging situations with grace. Whether you're a support team leader or a business owner, this book offers valuable guidance for creating a customer support team that stands out in today's competitive market.
Building a Successful Customer Support Team
$8.98
In 'Building a Successful Customer Support Team', readers will discover the strategies and best practices for creating a customer-centric support team that drives satisfaction and loyalty. This book explores the essential elements of building a high-performing customer support team, from recruiting and training to performance measurement and continuous improvement. Learn how to empower your team members to deliver exceptional service, resolve customer issues effectively, and cultivate positive relationships with clients. With a focus on communication skills, problem-solving abilities, and emotional intelligence, this guide provides actionable insights for building a customer support team that exceeds expectations. Explore the role of technology in modern customer support, the importance of empathy in customer interactions, and the strategies for handling challenging situations with grace. Whether you're a support team leader or a business owner, this book offers valuable guidance for creating a customer support team that stands out in today's competitive market.
In 'Building a Successful Customer Support Team', readers will discover the strategies and best practices for creating a customer-centric support team that drives satisfaction and loyalty. This book explores the essential elements of building a high-performing customer support team, from recruiting and training to performance measurement and continuous improvement. Learn how to empower your team members to deliver exceptional service, resolve customer issues effectively, and cultivate positive relationships with clients. With a focus on communication skills, problem-solving abilities, and emotional intelligence, this guide provides actionable insights for building a customer support team that exceeds expectations. Explore the role of technology in modern customer support, the importance of empathy in customer interactions, and the strategies for handling challenging situations with grace. Whether you're a support team leader or a business owner, this book offers valuable guidance for creating a customer support team that stands out in today's competitive market.Building a Successful Customer Support TeamHello
Book Details
Format: Paperback
Publication Year: 2023
Language: English
Edition: First Edition
Publisher: PS Publishing
Topics Covered:
communication skills
customer satisfaction
customer support
problem-solving
team building
Shipping & Return Policy
Shipping time:
USA & Canada: 3-6 days
UK & Europe: 2-4 days
Japan: 3-5 days
Australia: 2-6 days
Rest of the world: 5-14 days
Return Policy:
30 Days free return policy if item is the wrong item or damaged.
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