How to Handle Difficult Conversations with Customers
$8.98
Navigate challenging interactions with finesse in 'How to Handle Difficult Conversations with Customers'. This book provides a comprehensive guide to managing tough dialogues and resolving conflicts with customers. Learn effective communication strategies to de-escalate tense situations and build rapport. Explore the psychology behind difficult conversations and how to maintain professionalism under pressure. Enhance your conflict resolution skills and cultivate positive customer relationships. Discover the art of active listening and empathy in customer interactions. Master the art of turning challenging conversations into opportunities for mutual understanding and growth.
How to Handle Difficult Conversations with Customers
$8.98
Navigate challenging interactions with finesse in 'How to Handle Difficult Conversations with Customers'. This book provides a comprehensive guide to managing tough dialogues and resolving conflicts with customers. Learn effective communication strategies to de-escalate tense situations and build rapport. Explore the psychology behind difficult conversations and how to maintain professionalism under pressure. Enhance your conflict resolution skills and cultivate positive customer relationships. Discover the art of active listening and empathy in customer interactions. Master the art of turning challenging conversations into opportunities for mutual understanding and growth.
Navigate challenging interactions with finesse in 'How to Handle Difficult Conversations with Customers'. This book provides a comprehensive guide to managing tough dialogues and resolving conflicts with customers. Learn effective communication strategies to de-escalate tense situations and build rapport. Explore the psychology behind difficult conversations and how to maintain professionalism under pressure. Enhance your conflict resolution skills and cultivate positive customer relationships. Discover the art of active listening and empathy in customer interactions. Master the art of turning challenging conversations into opportunities for mutual understanding and growth.How to Handle Difficult Conversations with CustomersHello
Book Details
Format: Paperback
Publication Year: 2023
Language: English
Edition: First Edition
Publisher: PS Publishing
Topics Covered:
Communication Strategies
conflict resolution
customer interactions
difficult conversations
empathy
Shipping & Return Policy
Shipping time:
USA & Canada: 3-6 days
UK & Europe: 2-4 days
Japan: 3-5 days
Australia: 2-6 days
Rest of the world: 5-14 days
Return Policy:
30 Days free return policy if item is the wrong item or damaged.
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