$9.16
Humanizing Customer Service explores the transformative power of human-centric approaches in enhancing customer service experiences. This book delves into the importance of empathy, authenticity, and personalization in building meaningful connections with customers. By emphasizing the human element in customer interactions, Humanizing Customer Service offers practical strategies for creating memorable and impactful service encounters. It highlights the role of emotional intelligence and interpersonal skills in fostering customer loyalty and satisfaction. Through engaging narratives and case studies, this book inspires readers to prioritize human connections in customer service.
$9.16
Humanizing Customer Service explores the transformative power of human-centric approaches in enhancing customer service experiences. This book delves into the importance of empathy, authenticity, and personalization in building meaningful connections with customers. By emphasizing the human element in customer interactions, Humanizing Customer Service offers practical strategies for creating memorable and impactful service encounters. It highlights the role of emotional intelligence and interpersonal skills in fostering customer loyalty and satisfaction. Through engaging narratives and case studies, this book inspires readers to prioritize human connections in customer service.
Humanizing Customer Service explores the transformative power of human-centric approaches in enhancing customer service experiences. This book delves into the importance of empathy, authenticity, and personalization in building meaningful connections with customers. By emphasizing the human element in customer interactions, Humanizing Customer Service offers practical strategies for creating memorable and impactful service encounters. It highlights the role of emotional intelligence and interpersonal skills in fostering customer loyalty and satisfaction. Through engaging narratives and case studies, this book inspires readers to prioritize human connections in customer service.Humanizing Customer ServiceHello
Format: Paperback
Publication Year: 2023
Language: English
Edition: First Edition
Publisher: PS Publishing
Topics Covered:
authenticity
customer service
empathy
Humanizing
Personalization
Shipping time:
USA & Canada: 3-6 days
UK & Europe: 2-4 days
Japan: 3-5 days
Australia: 2-6 days
Rest of the world: 5-14 days
Return Policy:
30 Days free return policy if item is the wrong item or damaged.