$11.89
The Dos and Don'ts of Customer Service book provides a comprehensive guide to mastering the art of customer interactions. It highlights the essential practices and pitfalls to avoid in delivering exceptional customer service. Through real-world examples and practical insights, this book equips readers with the knowledge to navigate diverse customer service scenarios with finesse. From effective communication to conflict resolution, each chapter of The Dos and Don'ts of Customer Service offers valuable strategies for building customer loyalty and satisfaction. Explore the nuances of customer expectations and learn how to exceed them with grace and professionalism.
$11.89
The Dos and Don'ts of Customer Service book provides a comprehensive guide to mastering the art of customer interactions. It highlights the essential practices and pitfalls to avoid in delivering exceptional customer service. Through real-world examples and practical insights, this book equips readers with the knowledge to navigate diverse customer service scenarios with finesse. From effective communication to conflict resolution, each chapter of The Dos and Don'ts of Customer Service offers valuable strategies for building customer loyalty and satisfaction. Explore the nuances of customer expectations and learn how to exceed them with grace and professionalism.
The Dos and Don'ts of Customer Service book provides a comprehensive guide to mastering the art of customer interactions. It highlights the essential practices and pitfalls to avoid in delivering exceptional customer service. Through real-world examples and practical insights, this book equips readers with the knowledge to navigate diverse customer service scenarios with finesse. From effective communication to conflict resolution, each chapter of The Dos and Don'ts of Customer Service offers valuable strategies for building customer loyalty and satisfaction. Explore the nuances of customer expectations and learn how to exceed them with grace and professionalism.The Dos and Don’ts of Customer ServiceHello
Format: Paperback
Publication Year: 2023
Language: English
Edition: First Edition
Publisher: PS Publishing
Topics Covered:
communication
conflict resolution
customer interactions
customer satisfaction
customer service
Shipping time:
USA & Canada: 3-6 days
UK & Europe: 2-4 days
Japan: 3-5 days
Australia: 2-6 days
Rest of the world: 5-14 days
Return Policy:
30 Days free return policy if item is the wrong item or damaged.