The Future of Call Centers
$8.98
The Future of Call Centers reimagines the role of customer service in a digital-first world. This book explores the evolution of call centers from traditional phone support to omnichannel communication hubs. Discover how technology is transforming customer interactions, from AI-powered chatbots to predictive analytics. Dive into the world of personalized customer service, real-time support, and self-service options that define the future of call centers. Explore the challenges and opportunities facing call center operations in an era of instant communication and high customer expectations. With a focus on efficiency, empathy, and innovation, this book offers insights into the future of customer support through call centers.
The Future of Call Centers
$8.98
The Future of Call Centers reimagines the role of customer service in a digital-first world. This book explores the evolution of call centers from traditional phone support to omnichannel communication hubs. Discover how technology is transforming customer interactions, from AI-powered chatbots to predictive analytics. Dive into the world of personalized customer service, real-time support, and self-service options that define the future of call centers. Explore the challenges and opportunities facing call center operations in an era of instant communication and high customer expectations. With a focus on efficiency, empathy, and innovation, this book offers insights into the future of customer support through call centers.
The Future of Call Centers reimagines the role of customer service in a digital-first world. This book explores the evolution of call centers from traditional phone support to omnichannel communication hubs. Discover how technology is transforming customer interactions, from AI-powered chatbots to predictive analytics. Dive into the world of personalized customer service, real-time support, and self-service options that define the future of call centers. Explore the challenges and opportunities facing call center operations in an era of instant communication and high customer expectations. With a focus on efficiency, empathy, and innovation, this book offers insights into the future of customer support through call centers.The Future of Call CentersHello
Book Details
Format: Paperback
Publication Year: 2023
Language: English
Edition: First Edition
Publisher: PS Publishing
Topics Covered:
call centers
customer service
digital
innovation
technology
Shipping & Return Policy
Shipping time:
USA & Canada: 3-6 days
UK & Europe: 2-4 days
Japan: 3-5 days
Australia: 2-6 days
Rest of the world: 5-14 days
Return Policy:
30 Days free return policy if item is the wrong item or damaged.
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