The Future of Customer Experience
$8.98
The Future of Customer Experience envisions a customer-centric approach to business in a digital age. This book explores the importance of delivering seamless and personalized experiences across all touchpoints. Discover how brands are leveraging technology and data to create memorable interactions that drive customer loyalty and advocacy. Dive into the world of omnichannel experiences, journey mapping, and customer feedback that define the future of customer experience. Explore the principles of empathy, convenience, and trust that underpin exceptional customer experiences in a competitive market. With insights on customer insights, service design, and relationship management, this book offers a strategic perspective on enhancing the customer journey.
The Future of Customer Experience
$8.98
The Future of Customer Experience envisions a customer-centric approach to business in a digital age. This book explores the importance of delivering seamless and personalized experiences across all touchpoints. Discover how brands are leveraging technology and data to create memorable interactions that drive customer loyalty and advocacy. Dive into the world of omnichannel experiences, journey mapping, and customer feedback that define the future of customer experience. Explore the principles of empathy, convenience, and trust that underpin exceptional customer experiences in a competitive market. With insights on customer insights, service design, and relationship management, this book offers a strategic perspective on enhancing the customer journey.
The Future of Customer Experience envisions a customer-centric approach to business in a digital age. This book explores the importance of delivering seamless and personalized experiences across all touchpoints. Discover how brands are leveraging technology and data to create memorable interactions that drive customer loyalty and advocacy. Dive into the world of omnichannel experiences, journey mapping, and customer feedback that define the future of customer experience. Explore the principles of empathy, convenience, and trust that underpin exceptional customer experiences in a competitive market. With insights on customer insights, service design, and relationship management, this book offers a strategic perspective on enhancing the customer journey.The Future of Customer ExperienceHello
Book Details
Format: Paperback
Publication Year: 2023
Language: English
Edition: First Edition
Publisher: PS Publishing
Topics Covered:
customer experience
customer-centric
loyalty
omnichannel
personalized
Shipping & Return Policy
Shipping time:
USA & Canada: 3-6 days
UK & Europe: 2-4 days
Japan: 3-5 days
Australia: 2-6 days
Rest of the world: 5-14 days
Return Policy:
30 Days free return policy if item is the wrong item or damaged.
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