$9.16
The Future of Customer Support Jobs reimagines the role of customer service professionals in an automated and digitalized landscape. This book explores the changing dynamics of customer support jobs in an era of AI, chatbots, and self-service platforms. Discover how technology is reshaping the skills and competencies required for customer support roles, from emotional intelligence to technical expertise. Dive into the world of proactive support, self-service solutions, and real-time assistance that define the future of customer support jobs. Explore the challenges and opportunities facing customer support professionals in delivering exceptional service in a fast-paced and demanding environment. With a focus on continuous learning, adaptability, and empathy, this book offers insights into the evolving role of customer support jobs in a digital economy.
$9.16
The Future of Customer Support Jobs reimagines the role of customer service professionals in an automated and digitalized landscape. This book explores the changing dynamics of customer support jobs in an era of AI, chatbots, and self-service platforms. Discover how technology is reshaping the skills and competencies required for customer support roles, from emotional intelligence to technical expertise. Dive into the world of proactive support, self-service solutions, and real-time assistance that define the future of customer support jobs. Explore the challenges and opportunities facing customer support professionals in delivering exceptional service in a fast-paced and demanding environment. With a focus on continuous learning, adaptability, and empathy, this book offers insights into the evolving role of customer support jobs in a digital economy.
The Future of Customer Support Jobs reimagines the role of customer service professionals in an automated and digitalized landscape. This book explores the changing dynamics of customer support jobs in an era of AI, chatbots, and self-service platforms. Discover how technology is reshaping the skills and competencies required for customer support roles, from emotional intelligence to technical expertise. Dive into the world of proactive support, self-service solutions, and real-time assistance that define the future of customer support jobs. Explore the challenges and opportunities facing customer support professionals in delivering exceptional service in a fast-paced and demanding environment. With a focus on continuous learning, adaptability, and empathy, this book offers insights into the evolving role of customer support jobs in a digital economy.The Future of Customer Support JobsHello
Format: Paperback
Publication Year: 2023
Language: English
Edition: First Edition
Publisher: PS Publishing
Topics Covered:
automation
customer service
customer support
digitalization
empathy
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Australia: 2-6 days
Rest of the world: 5-14 days
Return Policy:
30 Days free return policy if item is the wrong item or damaged.