The Role of Ethics in Customer Service
$10.98
Explore the ethical dimensions of customer service in 'The Role of Ethics in Customer Service'. This thought-provoking book delves into the importance of ethical conduct, integrity, and trustworthiness in customer interactions. Discover how ethical considerations shape decision-making processes, service delivery, and customer relationships in the service industry. Gain valuable insights into the role of transparency, fairness, and accountability in upholding ethical standards in customer service practices. Explore the impact of ethical lapses on brand reputation, customer loyalty, and organizational credibility. Learn from real-world examples of ethical dilemmas and best practices for navigating ethical challenges in customer service scenarios.
The Role of Ethics in Customer Service
$10.98
Explore the ethical dimensions of customer service in 'The Role of Ethics in Customer Service'. This thought-provoking book delves into the importance of ethical conduct, integrity, and trustworthiness in customer interactions. Discover how ethical considerations shape decision-making processes, service delivery, and customer relationships in the service industry. Gain valuable insights into the role of transparency, fairness, and accountability in upholding ethical standards in customer service practices. Explore the impact of ethical lapses on brand reputation, customer loyalty, and organizational credibility. Learn from real-world examples of ethical dilemmas and best practices for navigating ethical challenges in customer service scenarios.
Explore the ethical dimensions of customer service in 'The Role of Ethics in Customer Service'. This thought-provoking book delves into the importance of ethical conduct, integrity, and trustworthiness in customer interactions. Discover how ethical considerations shape decision-making processes, service delivery, and customer relationships in the service industry. Gain valuable insights into the role of transparency, fairness, and accountability in upholding ethical standards in customer service practices. Explore the impact of ethical lapses on brand reputation, customer loyalty, and organizational credibility. Learn from real-world examples of ethical dilemmas and best practices for navigating ethical challenges in customer service scenarios.The Role of Ethics in Customer ServiceHello
Book Details
Format: Paperback
Publication Year: 2023
Language: English
Edition: First Edition
Publisher: PS Publishing
Topics Covered:
customer service
ethical conduct
ethics
integrity
transparency
Shipping & Return Policy
Shipping time:
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UK & Europe: 2-4 days
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Australia: 2-6 days
Rest of the world: 5-14 days
Return Policy:
30 Days free return policy if item is the wrong item or damaged.
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