$10.98
Immerse yourself in 'The Science of Hospitality Management - Creating Memorable Guest Experiences' and discover the art and science behind delivering exceptional guest experiences. This book explores the principles and practices that hospitality professionals use to create memorable and personalized interactions with guests. From service design to customer engagement, delve into the strategies that drive guest satisfaction and loyalty in the hospitality industry. Learn about the psychology of hospitality and the importance of emotional connections in shaping guest perceptions. Dive into case studies and best practices that illustrate the impact of effective hospitality management on guest experiences. Tags: Hospitality Management, Guest Experiences, Customer Engagement, Service Design, Guest Satisfaction
$10.98
Immerse yourself in 'The Science of Hospitality Management - Creating Memorable Guest Experiences' and discover the art and science behind delivering exceptional guest experiences. This book explores the principles and practices that hospitality professionals use to create memorable and personalized interactions with guests. From service design to customer engagement, delve into the strategies that drive guest satisfaction and loyalty in the hospitality industry. Learn about the psychology of hospitality and the importance of emotional connections in shaping guest perceptions. Dive into case studies and best practices that illustrate the impact of effective hospitality management on guest experiences. Tags: Hospitality Management, Guest Experiences, Customer Engagement, Service Design, Guest Satisfaction
Immerse yourself in 'The Science of Hospitality Management - Creating Memorable Guest Experiences' and discover the art and science behind delivering exceptional guest experiences. This book explores the principles and practices that hospitality professionals use to create memorable and personalized interactions with guests. From service design to customer engagement, delve into the strategies that drive guest satisfaction and loyalty in the hospitality industry. Learn about the psychology of hospitality and the importance of emotional connections in shaping guest perceptions. Dive into case studies and best practices that illustrate the impact of effective hospitality management on guest experiences. Tags: Hospitality Management, Guest Experiences, Customer Engagement, Service Design, Guest SatisfactionThe Science of Hospitality Management – Creating Memorable Guest ExperiencesHello
Format: Paperback
Publication Year: 2023
Language: English
Edition: First Edition
Publisher: PS Publishing
Topics Covered:
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Shipping time:
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Australia: 2-6 days
Rest of the world: 5-14 days
Return Policy:
30 Days free return policy if item is the wrong item or damaged.