International Marketing

Introduction

International Marketing

International marketing is the process of promoting and selling products or services to customers in different countries. It involves understanding and adapting to the cultural, economic, and political differences of various markets in order to successfully enter and compete in the global marketplace. With the rise of globalization and advancements in technology, international marketing has become an essential aspect of business for companies looking to expand their reach and increase their profits.

Market Entry Strategies

One of the key challenges in international marketing is deciding on the best market entry strategy. This refers to the method a company uses to enter a new market and establish a presence. There are several options available, each with its own advantages and disadvantages.

Exporting

Exporting is the most common and simplest form of market entry. It involves selling products or services to customers in another country from the company's home country. This strategy is suitable for companies with limited resources and experience in international markets. It also allows for greater control over the marketing mix and minimizes the risk of losing control over the product or brand. However, exporting can be costly due to transportation and tariff fees, and it may not be as effective in reaching customers as other strategies.

Licensing

Licensing is a popular market entry strategy for companies that want to enter a new market without making a significant investment. It involves granting another company the right to use the company's intellectual property, such as patents, trademarks, or technology, in exchange for a fee or royalty. This strategy allows for quick market entry and reduces the risk of financial loss. However, the company has less control over the marketing mix and may not receive as much profit as it would if it were to directly sell its products or services.

Franchising

Franchising is similar to licensing, but it involves a more comprehensive agreement between the franchisor (the company) and the franchisee (the individual or company granted the right to use the company's brand and business model). This strategy is commonly used in the food and retail industries and allows for rapid expansion into new markets. However, the franchisor has less control over the franchisee's operations, and any negative actions by the franchisee can harm the company's brand image.

Joint Ventures

Joint ventures involve two or more companies coming together to form a new entity to enter a new market. This strategy allows for shared resources, risks, and profits. It also provides access to local knowledge and expertise, which can be beneficial in navigating the cultural and political differences of a new market. However, joint ventures require a significant investment and can lead to conflicts between the partners if there are differences in goals or management styles.

Direct Investment

Direct investment is the most involved and costly market entry strategy. It involves establishing a physical presence in the new market, such as building a manufacturing plant or opening a subsidiary. This strategy allows for complete control over the marketing mix and provides a deeper understanding of the local market. However, it requires a significant investment and carries a higher risk of financial loss.

Cultural Considerations

One of the most critical aspects of international marketing is understanding and adapting to the cultural differences of different markets. Culture influences consumer behavior, preferences, and attitudes towards products and brands. Therefore, companies must conduct thorough research on the cultural norms, values, and beliefs of their target market to develop effective marketing strategies.

For example, in some cultures, direct and assertive communication is valued, while in others, indirect and subtle communication is preferred. This can greatly impact the effectiveness of advertising and promotional campaigns. Similarly, the use of colors, symbols, and images in marketing materials may have different meanings and connotations in different cultures, and companies must be aware of these nuances to avoid offending potential customers.

Global Marketing Mix

The marketing mix, also known as the 4Ps (product, price, place, promotion), is a fundamental concept in marketing. However, when it comes to international marketing, companies must adapt their marketing mix to suit the specific needs and preferences of each market. This is known as the global marketing mix.

Product

The product is the core offering of a company, and it must be tailored to meet the needs and wants of the target market. This may involve making changes to the product's features, packaging, or branding to appeal to the local market. For example, McDonald's offers different menu items in different countries to cater to local tastes and preferences.

Price

Pricing strategies must also be adjusted to suit the local market. Factors such as the cost of production, competition, and consumer purchasing power must be considered when setting prices. In some markets, a premium pricing strategy may be effective, while in others, a lower price point may be necessary to attract customers.

Place

The place refers to the distribution channels used to make the product available to customers. In international marketing, companies must consider the most efficient and effective ways to distribute their products in each market. This may involve using different distribution channels, such as online or brick-and-mortar stores, depending on the market's infrastructure and consumer behavior.

Promotion

Promotion involves communicating with customers and creating awareness and desire for the product. In international marketing, companies must consider the most effective promotional channels and methods for each market. This may involve using different media, such as television, social media, or print, depending on the market's media consumption habits.

Challenges of International Marketing

While international marketing offers many opportunities for companies to expand their reach and increase their profits, it also presents several challenges that must be overcome.

Language and Communication Barriers

Language barriers can make it difficult for companies to effectively communicate with customers in different markets. This can lead to misunderstandings and misinterpretations of marketing messages, which can harm the company's brand image. Companies must invest in translation and localization services to overcome these barriers.

Cultural Differences

Cultural differences can also pose a challenge in international marketing. Companies must be aware of and sensitive to cultural norms and values to avoid offending potential customers. This may require adapting marketing strategies and materials to suit the local culture.

Legal and Political Differences

Different countries have different laws and regulations that companies must comply with when entering a new market. Failure to do so can result in legal and financial consequences. Additionally, political instability and changes in government policies can also impact a company's operations in a foreign market.

Competition

Entering a new market means competing with established local and international companies. Companies must conduct thorough market research to understand the competitive landscape and develop strategies to differentiate themselves and attract customers.

International marketing is a complex and dynamic process that requires companies to understand and adapt to the cultural, economic, and political differences of different markets. By carefully selecting a market entry strategy, considering cultural nuances, and adapting the marketing mix, companies can successfully enter and compete in the global marketplace.

Key Elements of International Marketing

International Marketing

Introduction

International marketing is the process of promoting and selling products or services to customers in different countries. It involves understanding the cultural, economic, and political differences of various countries and adapting marketing strategies accordingly. With the rise of globalization and advancements in technology, international marketing has become a crucial aspect of business for companies looking to expand their reach and increase profits.

Market Entry Strategies

When a company decides to enter a new international market, it must choose a market entry strategy. There are several options available, including exporting, licensing, franchising, joint ventures, and direct investment. Each strategy has its own advantages and disadvantages, and the choice depends on factors such as the company's resources, target market, and level of risk tolerance.

Exporting

Exporting is the simplest and most common form of market entry. It involves selling products or services to customers in another country without establishing a physical presence there. This strategy is suitable for companies with limited resources and a low level of risk tolerance. However, it may not be as profitable as other strategies, and the company may face trade barriers and cultural differences.

Licensing

Licensing is a popular market entry strategy for companies that want to expand their reach without investing a lot of resources. It involves granting another company the right to use the licensor's intellectual property, such as patents, trademarks, or technology, in exchange for a fee or royalty. This strategy allows the licensor to enter a new market quickly and with minimal risk, but it also means giving up some control over the product or service.

Franchising

Franchising is similar to licensing, but it involves a more comprehensive relationship between the franchisor and the franchisee. The franchisor provides the franchisee with a complete business model, including branding, marketing, and operations, in exchange for a fee and a percentage of the profits. This strategy allows for rapid expansion and minimizes risk, but the franchisor must maintain strict control over the franchisee's operations to ensure consistency and quality.

Joint Ventures

Joint ventures involve two or more companies coming together to form a new entity to enter a new market. This strategy allows companies to combine their resources, knowledge, and expertise to enter a market that would be difficult to enter alone. However, joint ventures can be complex and require a lot of coordination and cooperation between the partners.

Direct Investment

Direct investment is the most involved and risky market entry strategy. It involves establishing a physical presence in the new market, such as setting up a subsidiary or acquiring a local company. This strategy allows for complete control over operations and profits, but it also requires a significant investment of resources and a thorough understanding of the local market.

Marketing Mix

The marketing mix, also known as the 4Ps (product, price, place, and promotion), is a crucial aspect of international marketing. It refers to the combination of elements that a company uses to promote and sell its products or services in a new market. However, when entering a new international market, companies must adapt their marketing mix to suit the local market's needs and preferences.

Product

The product is the core offering of a company, and it must be tailored to meet the needs and preferences of the target market. This may involve making changes to the product's features, packaging, or branding to appeal to the local market. For example, McDonald's offers different menu items in different countries to cater to local tastes.

Price

Pricing strategies can vary greatly between countries due to differences in costs, competition, and consumer behavior. Companies must consider factors such as currency exchange rates, local income levels, and purchasing power when setting prices for their products or services in a new market. For example, luxury brands may charge higher prices in countries with a high standard of living.

Place

The place refers to the distribution channels used to make the product or service available to customers. In international marketing, companies must consider the most efficient and effective way to distribute their products or services in a new market. This may involve partnering with local distributors or setting up their own distribution channels.

Promotion

Promotion is the process of communicating with customers and persuading them to buy the product or service. In international marketing, companies must consider cultural differences and language barriers when developing promotional strategies. This may involve using different advertising channels, such as social media or television, and tailoring the message to suit the local market.

Cultural Considerations

One of the most critical aspects of international marketing is understanding and adapting to the cultural differences of the target market. Culture influences consumer behavior, communication styles, and business practices, and companies must be aware of these differences to succeed in a new market.

Language

Language is a crucial aspect of culture, and companies must consider the language of the target market when developing marketing strategies. This may involve translating marketing materials, product labels, and customer service into the local language to ensure effective communication with customers.

Religion and Customs

Religion and customs can also have a significant impact on consumer behavior and business practices. Companies must be aware of religious holidays and customs in the target market and adapt their marketing strategies accordingly. For example, companies may need to avoid promoting certain products during religious holidays or adjust their business hours to accommodate local customs.

Social Norms

Social norms, such as gender roles and attitudes towards authority, can also influence consumer behavior and business practices. Companies must be aware of these norms and ensure that their marketing strategies align with them. For example, a company may need to use different advertising tactics for products targeted towards men and women in a particular culture.

Global Marketing Research

Before entering a new international market, companies must conduct thorough market research to understand the target market's needs, preferences, and behaviors. This involves gathering and analyzing data on the market size, competition, consumer demographics, and cultural factors.

Primary Research

Primary research involves collecting new data directly from the target market through surveys, interviews, or focus groups. This type of research allows companies to gather specific and relevant information about the market and its consumers.

Secondary Research

Secondary research involves analyzing existing data from sources such as government reports, industry publications, and market research firms. This type of research is less expensive and time-consuming than primary research but may not provide as much specific information about the target market.

Glossary

  • Globalization - the process of increasing interconnectedness and interdependence among countries
  • Market Entry Strategy - a plan for how a company will enter a new international market
  • Exporting - selling products or services to customers in another country without establishing a physical presence there
  • Licensing - granting another company the right to use the licensor's intellectual property in exchange for a fee or royalty
  • Franchising - granting another company the right to use the franchisor's business model and brand in exchange for a fee and a percentage of profits
  • Joint Venture - a partnership between two or more companies to enter a new market
  • Direct Investment - establishing a physical presence in a new market, such as setting up a subsidiary or acquiring a local company
  • Marketing Mix - the combination of elements used to promote and sell a product or service
  • Product - the core offering of a company
  • Price - the amount charged for a product or service
  • Place - the distribution channels used to make a product or service available to customers
  • Promotion - the process of communicating with customers and persuading them to buy a product or service
  • Culture - the beliefs, values, customs, and behaviors shared by a group of people
  • Language - the system of communication used by a particular culture
  • Religion - a set of beliefs and practices shared by a group of people
  • Customs - traditional behaviors and practices of a particular culture
  • Social Norms - shared expectations and behaviors within a society
  • Global Marketing Research - the process of gathering and analyzing data on a target market to inform international marketing strategies
  • Primary Research - collecting new data directly from the target market
  • Secondary Research - analyzing existing data from various sources

International marketing is a complex and ever-evolving field that requires companies to understand and adapt to the cultural, economic, and political differences of various countries. By choosing the right market entry strategy, adapting the marketing mix, and conducting thorough market research, companies can successfully expand their reach and increase profits in new international markets.

Key Processes & Practices

Key Processes in International Marketing

Introduction

International marketing is the process of promoting and selling products or services to customers in different countries. It involves understanding the cultural, economic, and political differences of various markets and tailoring marketing strategies to meet the needs and preferences of consumers in those markets. In today's globalized world, international marketing has become a crucial aspect of business success, as companies seek to expand their reach and tap into new markets. In this wiki, we will discuss the key processes involved in international marketing and how they contribute to the overall success of a company.

Market Research

The first step in international marketing is conducting thorough market research. This involves gathering and analyzing data on the target market, including consumer behavior, market trends, and competition. Market research helps companies understand the needs and preferences of their target audience, identify potential barriers to entry, and develop effective marketing strategies. It also helps companies determine the most suitable market entry mode, whether it be exporting, licensing, joint ventures, or direct investment.

Product Adaptation

One of the key challenges in international marketing is adapting products or services to suit the needs and preferences of different markets. This process involves modifying the product design, packaging, branding, and even the features and benefits to make it more appealing and relevant to the target audience. For example, a company may need to adjust the size, color, or flavor of a product to cater to the local tastes and preferences of a particular market. Product adaptation is crucial in ensuring that the product is well-received and successful in the target market.

Pricing Strategy

Pricing is another critical aspect of international marketing. Companies need to consider various factors, such as production costs, local market conditions, and competition, when setting prices for their products or services in different markets. In some cases, companies may need to adjust their pricing strategy to remain competitive in a particular market. For instance, a company may need to lower its prices in a developing country to make its products more affordable for the local population. On the other hand, in a more affluent market, the company may be able to charge a premium price for its products.

Promotion and Advertising

Promotion and advertising are essential elements of any marketing strategy, and this holds true for international marketing as well. However, companies need to tailor their promotional and advertising efforts to suit the cultural and linguistic differences of different markets. This may involve using different media channels, such as television, radio, print, or digital, depending on the target market. Companies also need to consider the cultural sensitivities and taboos of a particular market to avoid any negative impact on their brand image.

Distribution Channels

The distribution channels used to deliver products or services to customers can vary significantly from one market to another. In some markets, companies may rely on traditional distribution channels, such as wholesalers and retailers, while in others, they may need to use more modern channels, such as e-commerce platforms. Companies need to carefully consider the most efficient and cost-effective distribution channels for each market to ensure that their products reach their target audience in a timely and efficient manner.

Legal and Regulatory Compliance

International marketing also involves complying with the legal and regulatory requirements of different markets. Companies need to be aware of the laws and regulations governing product safety, labeling, advertising, and other aspects of marketing in each market they operate in. Failure to comply with these regulations can result in hefty fines, damage to the company's reputation, and even legal action. Therefore, companies need to have a thorough understanding of the legal and regulatory landscape of each market and ensure that their marketing efforts are in compliance with local laws.

Cultural Sensitivity

Cultural sensitivity is crucial in international marketing, as it can make or break a company's success in a particular market. Companies need to be aware of the cultural norms, values, and beliefs of their target audience and ensure that their marketing efforts are in line with these cultural sensitivities. This may involve adapting marketing messages, visuals, and even product names to avoid any cultural misunderstandings or offense. Companies that demonstrate cultural sensitivity in their marketing efforts are more likely to gain the trust and loyalty of their target audience.

Glossary

  • International marketing - the process of promoting and selling products or services to customers in different countries
  • Market research - the process of gathering and analyzing data on the target market
  • Market entry mode - the method used by a company to enter a new market
  • Product adaptation - modifying a product to suit the needs and preferences of a specific market
  • Pricing strategy - the method used by a company to set prices for its products or services
  • Promotion - the process of communicating with customers to create awareness and interest in a product or service
  • Advertising - paid, non-personal communication aimed at promoting a product or service
  • Distribution channels - the channels used to deliver products or services to customers
  • Legal and regulatory compliance - adhering to the laws and regulations of different markets
  • Cultural sensitivity - being aware of and respecting the cultural differences of different markets

Careers in International Marketing

Careers in International Marketing

Introduction

International marketing is a rapidly growing field that involves promoting and selling products or services to customers in different countries. With the rise of globalization and the interconnectedness of markets, companies are increasingly looking to expand their reach and tap into new markets. This has led to a high demand for professionals with expertise in international marketing. In this article, we will explore the various career opportunities available in this field and the skills and qualifications required to succeed.

Types of Careers in International Marketing

There are a variety of career paths available in international marketing, ranging from entry-level positions to senior management roles. Some of the most common job titles in this field include:

  • International Marketing Manager
  • Global Brand Manager
  • International Sales Manager
  • Export Manager
  • Market Research Analyst
  • International Trade Specialist
  • International Business Development Manager
  • International Advertising Manager

International Marketing Manager

An international marketing manager is responsible for developing and implementing marketing strategies to promote a company's products or services in different countries. They conduct market research, analyze consumer behavior, and identify new market opportunities. They also work closely with other departments, such as sales and product development, to ensure that the company's offerings are tailored to meet the needs of international customers.

Global Brand Manager

A global brand manager is responsible for managing a company's brand image and reputation in international markets. They develop and implement branding strategies, oversee advertising and promotional campaigns, and monitor market trends to ensure that the brand remains relevant and competitive. They also work closely with international marketing teams to ensure consistency in messaging and branding across different markets.

International Sales Manager

An international sales manager is responsible for overseeing a company's sales operations in different countries. They develop sales strategies, set sales targets, and manage a team of sales representatives. They also work closely with other departments, such as marketing and product development, to ensure that the company's offerings are well-suited to the needs of international customers.

Export Manager

An export manager is responsible for managing a company's export operations, including identifying potential markets, negotiating contracts, and coordinating shipments. They also ensure compliance with international trade regulations and work closely with customs officials and freight forwarders to ensure smooth and timely delivery of goods.

Market Research Analyst

A market research analyst collects and analyzes data to help companies understand consumer behavior and market trends in different countries. They conduct surveys, focus groups, and other research methods to gather information and provide insights that inform marketing and business strategies. They also monitor competitors and identify potential opportunities for growth in international markets.

International Trade Specialist

An international trade specialist is responsible for managing a company's import and export operations. They ensure compliance with international trade regulations, negotiate contracts, and handle logistics and documentation related to international shipments. They also stay updated on changes in trade policies and tariffs that may impact the company's operations.

International Business Development Manager

An international business development manager is responsible for identifying and pursuing new business opportunities in international markets. They conduct market research, build relationships with potential partners and clients, and negotiate deals that help the company expand its global presence. They also work closely with other departments, such as sales and marketing, to develop strategies for entering new markets.

International Advertising Manager

An international advertising manager is responsible for overseeing advertising and promotional campaigns in different countries. They work with advertising agencies to develop creative concepts and strategies that resonate with international audiences. They also monitor the effectiveness of campaigns and make adjustments as needed to ensure maximum impact.

Skills and Qualifications

To succeed in a career in international marketing, professionals need a combination of technical skills and soft skills. Some of the key skills and qualifications required for this field include:

  • Strong understanding of international markets and consumer behavior
  • Excellent communication and interpersonal skills
  • Analytical and critical thinking abilities
  • Proficiency in market research and data analysis
  • Knowledge of international trade regulations and policies
  • Fluency in one or more foreign languages
  • Experience in project management and cross-functional collaboration
  • Ability to adapt to different cultures and work in diverse teams
  • Bachelor's or Master's degree in marketing, business, or a related field

Careers in international marketing offer exciting opportunities for professionals who are passionate about global business and have a strong understanding of different cultures and markets. With the right skills and qualifications, individuals can build successful and fulfilling careers in this field and contribute to the growth and success of companies operating in the global marketplace.

Common Issues in International Marketing

Common Issues in International Marketing

Introduction

International marketing is the process of promoting and selling products or services to customers in different countries. It involves understanding the cultural, economic, and political differences of various markets and tailoring marketing strategies accordingly. While international marketing can bring great opportunities for businesses to expand their reach and increase profits, it also presents a number of challenges and issues that must be addressed. In this wiki, we will discuss some of the common issues faced by companies in the field of international marketing.

Cultural Differences

One of the biggest challenges in international marketing is dealing with cultural differences. Every country has its own unique culture, values, beliefs, and customs that can greatly influence consumer behavior. What may be acceptable or effective in one country may not be in another. For example, a marketing campaign that uses humor may be well received in Western countries, but may not be appreciated in more conservative cultures. Companies must conduct thorough research on the cultural norms and preferences of their target market to avoid any cultural faux pas or misinterpretations that could harm their brand image.

Language Barriers

Language barriers can also pose a challenge in international marketing. While English may be the universal language of business, it is not the primary language for many countries. Companies must consider translating their marketing materials and campaigns into the local language to effectively communicate with their target audience. This can be a costly and time-consuming process, but it is necessary for successful marketing in foreign markets.

Legal and Regulatory Issues

Each country has its own set of laws and regulations that govern business practices and advertising. Companies must ensure that their marketing strategies comply with these laws to avoid any legal issues or penalties. For example, some countries have strict regulations on advertising to children or promoting certain products. Failure to comply with these regulations can result in fines or even the banning of products in that market.

Logistical Challenges

International marketing also presents logistical challenges for companies. Shipping products to different countries can be expensive and time-consuming. Companies must also consider the different customs and import regulations of each country, which can further complicate the process. In addition, managing inventory and supply chain logistics in multiple countries can be complex and require significant resources.

Competition

Entering a new market means facing competition from both local and international companies. Companies must conduct thorough market research to understand their competitors and their strategies. They must also differentiate their products or services to stand out in a crowded market. This can be a daunting task, especially for small businesses with limited resources.

Currency Fluctuations

International marketing also involves dealing with different currencies and exchange rates. Fluctuations in currency values can greatly impact the profitability of a company's international operations. Companies must carefully manage their currency exposure and consider hedging strategies to mitigate any potential losses.

Cultural Sensitivity and Offending Local Customs

As mentioned earlier, cultural differences must be taken into consideration when marketing internationally. However, it is not just about avoiding cultural faux pas, but also being sensitive to local customs and traditions. Companies must be careful not to offend or disrespect the local culture in their marketing efforts. This can damage their brand image and reputation, and even lead to boycotts or backlash from consumers.

International marketing presents a multitude of challenges for companies, but with careful planning and research, these challenges can be overcome. Understanding and adapting to cultural differences, complying with legal and regulatory requirements, and effectively managing logistics and competition are key to success in international markets. By addressing these common issues, companies can expand their global reach and tap into new opportunities for growth and profitability.

Related Topics

International Marketing and Its Connection to Other Topics

Introduction

International marketing is the process of promoting and selling products or services to customers in different countries. It involves understanding the cultural, economic, and political factors of different markets and tailoring marketing strategies accordingly. In today's globalized world, international marketing has become a crucial aspect of business success. It not only helps companies expand their customer base but also allows them to tap into new opportunities and gain a competitive advantage. In this wiki content, we will explore the connection between international marketing and other related topics.

Globalization

Globalization is the process of increased interconnectedness and interdependence among countries, economies, and cultures. It has significantly impacted the field of international marketing, as it has opened up new markets and created a more competitive business environment. Globalization has also led to the standardization of products and marketing strategies, as companies strive to appeal to a global audience. International marketing plays a crucial role in helping companies navigate the challenges and opportunities presented by globalization.

Cultural Intelligence

Cultural intelligence, also known as cultural quotient (CQ), is the ability to understand and adapt to different cultural norms and behaviors. In international marketing, having a high CQ is essential for success. It allows marketers to tailor their strategies and messages to resonate with the target audience in a particular country. Without cultural intelligence, companies may unintentionally offend or alienate potential customers, leading to a failed marketing campaign.

Market Research

Market research is the process of gathering and analyzing data about a specific market, including customer preferences, buying behaviors, and competitors. In international marketing, market research is crucial as it helps companies understand the unique characteristics of each market and develop effective strategies. It also allows companies to identify potential barriers to entry and assess the demand for their products or services in a particular country.

International Trade

International trade refers to the exchange of goods and services between countries. It is closely linked to international marketing, as companies need to understand the trade policies and regulations of different countries to successfully enter and operate in their markets. International trade also provides opportunities for companies to expand their customer base and access new markets, making it a vital aspect of international marketing.

Cross-Cultural Communication

Cross-cultural communication is the process of exchanging information and ideas between people from different cultural backgrounds. In international marketing, effective cross-cultural communication is essential for building relationships with customers and understanding their needs and preferences. It also helps companies avoid misunderstandings and misinterpretations that can negatively impact their marketing efforts.

Digital Marketing

Digital marketing refers to the use of digital channels, such as social media, search engines, and email, to promote products or services. With the rise of technology and the internet, digital marketing has become a crucial aspect of international marketing. It allows companies to reach a global audience at a lower cost and with greater efficiency. Digital marketing also provides opportunities for targeted advertising and personalized messaging, making it a valuable tool for international marketers.

Supply Chain Management

Supply chain management is the management of the flow of goods and services from the point of origin to the point of consumption. In international marketing, supply chain management is crucial for ensuring the timely delivery of products to customers in different countries. It also helps companies manage costs and maintain quality control, which are essential for building a strong brand reputation in international markets.

Glossary

  • Globalization
  • Cultural intelligence
  • Market research
  • International trade
  • Cross-cultural communication
  • Digital marketing
  • Supply chain management
  • Standardization
  • Target audience
  • Market segmentation
  • Localization
  • Market entry
  • Trade barriers
  • Cultural norms
  • Customer preferences
  • Competitor analysis
  • Social media
  • Search engine optimization
  • Email marketing
  • Cost management
  • Quality control
  • Brand reputation
  • Interconnectedness
  • Interdependence
  • Business environment
  • Relationship building
  • Efficiency

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